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Support and Services

Every Kion customer gets robust support benefits, including issue reporting, feature request submission, product roadmap insights, latest feature releases, and access to our Slack community. Premium support, including regular health checks, tailored training, faster response times and more, is also available. Kion also offers professional services to help you design, implement, and configure our solution in your environment.

Get Help


If you have questions, our documentation makes it easy to find answers. From FAQs, to release notes, to detailed how-to’s, you’ll get clear and concise help to get the most out of Kion. Not a read-the-manual type? No worries, we’ve got videos too!

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Kion Community

We think that software is better when people come together. Kion Community is where we bring together cloud professionals to help simplify the cloud via a Slack community. Kion Community provides a wealth of information and a hub for collaboration.

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