Support and Services

Every Kion customer gets robust support benefits, including issue reporting, feature request submission, product roadmap insights, latest feature releases, and access to our Slack community. Premium support, including regular health checks, tailored training, faster response times and more, is also available. Kion also offers professional services to help you design, implement, and configure our solution in your environment.

Get Help


If you have questions, our documentation makes it easy to find answers. From FAQs, to release notes, to detailed how-to’s, you’ll get clear and concise help to get the most out of Kion. Not a read-the-manual type? No worries, we’ve got videos too!

Read Docs

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